Privacy Policy

Effective Date: April 7, 2026

Jadegate Tech Limited ("Jadegate", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

Personal Information

We collect personal information that you provide when you register, use our services, or interact with us. This may include:

• Full Name
• Email Address
• Phone Number
• Billing and Payment Information
• Bank Verification Number (BVN)
• National Identification Number (NIN)
• Transaction Details
• Wallet and Account Information

Non-Personal Information

We may automatically collect certain non-personal information when you use our platform, including:

• IP Address
• Device Information
• Operating System
• App usage data and interactions
• Browser type
• Pages visited and time spent

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Our Services

• To create and manage your account
• To process wallet funding, transactions, and currency conversions (NGN to RMB)
• To facilitate bill payments (airtime, data, electricity, and utilities)
• To enable access to our China marketplace service, including sourcing goods, procurement assistance, and agent communication
• To improve user experience and platform performance

For Security and Compliance

• To verify your identity through KYC processes (BVN, NIN)
• To prevent fraud, unauthorized access, and illegal activities
• To comply with legal, regulatory, AML (Anti-Money Laundering), and KYC requirements

For Communication

• To send important updates, alerts, and transaction notifications
• To provide customer support
• To send service-related or promotional messages (you may opt out at any time)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers

We may share your data with trusted third-party providers, including:

• Payment processors
• KYC verification providers
• Cloud storage providers
• Messaging and email service providers

These parties are contractually obligated to protect your data.

China Marketplace Agents and Partners

To facilitate our China marketplace services, we may share relevant information (such as product requests, contact details, and transaction-related data) with verified agents or partners assisting in sourcing, procurement, or logistics.

Legal and Regulatory Authorities

We may disclose your information:

• When required by law
• To comply with regulatory obligations
• To protect our rights, users, or platform

Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

4. How We Protect Your Information

We implement strong security measures to protect your data:

• Encryption: Data is encrypted in transit and at rest
• Access Control: Only authorized personnel can access sensitive data
• Monitoring & Audits: Regular security checks and system monitoring
• Secure Infrastructure: Use of trusted cloud and infrastructure providers

5. Your Rights and Choices

You have the following rights:

Access and Update

You can review and update your information through your account settings.

Data Portability

You may request a copy of your data in a structured format.

Data Deletion

You can request deletion of your data by contacting: admin@jadegatetech.com

We may retain certain information as required by law.

Opt-Out

You may opt out of marketing communications at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve functionality
• Analyze usage
• Enhance user experience

You can control cookies through your device or browser settings.

7. Children's Privacy

Jadegate services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the app or website, and the effective date will be revised accordingly.

9. Contact Us

If you have any questions or concerns:

10. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.